Help and tutorials
How to find products, order, pay, track and return, step by step. Press Show me to see it on the page.
22 tutorials
Shopping
HomeCategories, top picks, offers and ready-made kits.3 steps
- 1Categories. Start from a category.
- 2Offers. Today's discounts.
- 3Kits. Ready-made bundles at one price.
All productsBrowse and filter everything we sell.3 steps
- 1Search. Type what you need.
- 2Filter. Narrow by category, price, brand or what is in stock.
- 3Add to cart. Press the + on a product to add it.
ProductDetails, pack sizes, price and reviews of one product.4 steps
- 1Bulk price. Buying more of an item can lower the price per piece.
- 2Add to cart. Choose the pack size and quantity, then add.
- 3Buy now. Go straight to checkout with this item.
- 4Reviews. What other shoppers said.
Open any record of this kind, then press the compass button and choose "Tour of this page".
CategoriesEvery category we sell.1 steps
- 1Pick one. Tap a category to see its products.
CategoryProducts in one category.1 steps
- 1Browse. Scroll and add what you need to the cart.
Open any record of this kind, then press the compass button and choose "Tour of this page".
OffersDiscounts running now.1 steps
- 1Search. Find an offer.
KitsBundles of products at one price.2 steps
- 1Search. Find a kit.
- 2Add. Adds the kit to your cart as one line at the bundle price.
KitWhat is in a kit and what you save.2 steps
- 1Contents. Every item in the kit.
- 2Add. Adds the whole kit to your cart.
Open any record of this kind, then press the compass button and choose "Tour of this page".
Bulk orderOrder large quantities in one go.4 steps
- 1Add products. Search and add products with quantities.
- 2Bulk price. Lower prices appear when you reach the minimum quantity.
- 3Address. Where to deliver.
- 4Pay. Choose how to pay.
Buying
CartEverything you added, with the total.2 steps
- 1Total. Items, GST, delivery and the total.
- 2Check out. Choose the address, delivery slot and payment.
CheckoutAddress, delivery slot, payment and a last check.5 steps
- 1Address. Pick or add the delivery address.
- 2Slot. Choose when to receive the order.
- 3Coupon. Have a code? Apply it here.
- 4Pay. Pay online, cash on delivery, or on credit with a business account.
- 5Place the order. Check everything and place the order.
Order placedYour order is placed.2 steps
- 1Track. Follow your order from My Orders.
- 2Keep shopping. Back to the shop.
My account
My accountOrders, addresses, invoices, points and your profile.1 steps
- 1Your account. Pick a section from the menu.
My ordersEvery order you placed.2 steps
- 1Search. Find an order.
- 2Open one. Tap an order to track it, pay, cancel or reorder.
OrderWhere your order is, and what you can still do.4 steps
- 1Status. Each step from placed to delivered.
- 2Pay. Pay an order you have not paid yet.
- 3Cancel. Cancel before it is packed; a refund opens if you paid online.
- 4Buy again. Add the same items to your cart.
Open any record of this kind, then press the compass button and choose "Tour of this page".
AddressesWhere we deliver.2 steps
- 1Add. Add a delivery address.
- 2Default. Use this address unless you choose another.
GST invoicesDownload the GST invoice of any order.1 steps
- 1Download. Pick an order to download its invoice.
PaymentsPayments you made.1 steps
- 1History. Every payment with its date and order.
PointsLoyalty points you earned and used.1 steps
- 1History. Points earned and spent.
WishlistThings you saved for later.1 steps
- 1Buy. Move an item to your cart.
ProfileYour details, password and business account.3 steps
- 1Edit. Change your name or phone.
- 2Business account. Buying for a shop? Ask for business prices and credit.
- 3Password. Change your password.
Help
HelpHow to shop with us, step by step.2 steps
- 1Search. Type what you want to do, e.g. "cancel".
- 2Show me. Opens the page and runs its tour.